With the yard operations that I run, I have to give the yard workers and the loaders their assignments, the drivers their assignments, and to have a reasonable idea of where the jobs are and how long it would take for a driver to deliver the order how long it would take the driver to come back. What the load is, how the load has to be loaded, and what the legalities are to transporting material down the road. Because it’s not always as simple as, hey here’s a 2 x 4, and we throw it on the truck and down the road we go.
We build trusses here, which is probably one of our big big things that we do. And the truss configurations that we make are not normally what you see going down the road. We certainly run stuff that is 12, 13, on the inside of 14 feet wide which means that they are escorted loads. So we have the capability of running large truss orders down the road, not just manufacturing them, but getting them to the job.
When interacting with the customers, a lot of the customers I do deal with are actually the framers in the field. And the framers in the field may be coming to a point where we’ve delivered a lumber load and they look at it and find that we made a mistake. We shipped 2×8’s for their rafters but the print call for 2 x 10’s. Maybe it was our fault. Maybe the architect changed things up and we did a quote from a preliminary drawing. But the reality is, hey, I need these 2×10’s. That’s it, that’s where the buck has to stop. So my job is, okay, what’s the most efficient way to get that to them. Do I have another load going there? Do I have a truck sitting idle? But to get that to that job site as quick as possible because time is money whether it’s our time or the framer in the field’s time. Because it’s all hand-in-hand: the framer, the builder, the drywaller – everyone has to work in unison. And once one point gets tripped up, it just makes for a catastrophe down the road. Maybe the drywallers they had scheduled were scheduled for next Tuesday and the framing job doesn’t get done until Wednesday. Well that drywaller is not going to be standing around waiting for that job to come along. He’s going to go grab another job. And then he may be two or three days working on that job before he can come back.
You see how it can just cascade into problem after problem. So my job is to make sure that you everybody gets their stock as expediently as possible.